Your Energy

01 Our Fair and Simple Tariffs

Predictable, stable and completely hassle free.

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Switching to Yorkshire Energy couldn’t be easier. We offer fair, simple tariffs for gas and electricity, including one of the most competitively priced fixed-rate energy tariffs over 12 months.

They're easy to understand and easy to pay. Once you’re set up with our monthly Direct Debit, you won’t need to remember to make a payment - it comes out of your bank account automatically. And unless the amount of energy you use changes significantly, your costs will be exactly the same each month - just like your broadband, gym membership or favourite streaming service.

We want our customers to have the best value, so we constantly keep an eye on prices in the energy market to make sure we can get you the best possible deal. Whenever you join us or renew, we’ll always offer the fairest rate available. What's more, you can rest assured our energy is sourced with the environment in mind wherever possible.

02 What You're Paying For

Showing you exactly where your money goes.

We buy your gas and electricity wholesale, but that’s only part of the picture. We also pay to use the pipes and wires that transport it to your home, invest heavily to meet our environmental objectives and - like every company should - always pay our taxes. Our operational costs are well below the industry average; we aim to be more efficient than other energy companies so we can pass the savings onto our customers.

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36%

Wholesale

What the electricity costs us to buy.

28%

Network

What it costs to transmit electricity through the National Grid, including losses from heat and theft.

15%

Environmental & Social

What we pay to keep things as green as possible, plus cold weather and winter fuel payments.

15%

Yorkshire Energy Operations

Our business overheads, including meter rental, wages for our staff, maintenance, marketing & profit.

6%

Tax

VAT, debt payments and other taxes.

gas-chart
39%

Wholesale

What the gas costs us to buy.

25%

Network

What it costs to distribute gas through the National Grid.

19%

Yorkshire Energy Operations

Our business overheads, including meter rental, wages for our staff, maintenance, marketing & profit.

15%

Tax

VAT, debt payments and other taxes

2%

Environmental & Social

What we pay to keep things as green as possible, plus cold weather and winter fuel payments.

03 The National Grid

How your energy gets to your home

Generating Electricity

Electricity is generated at power stations, wind farms and solar arrays, then transported via overhead & underground cables.

Distributing Gas

Natural gas is located under the sea, compressed and piped to your home from offshore entry points around the country.

Step Down

As high voltage electricity nears your home, a voltage decrease happens at your local substation to ensure it’s suitable for use.

Safe For Use

Once in your home, you can use your electricity and gas for heating, lighting and powering your everyday appliances.

The National Grid

The National Grid run the high voltage electricity network and high pressure gas network across the UK. Electricity is divided into 14 regions and gas is broken down into 13 regions. We have a standing order with the national grid to deliver energy to your home.

Key

  • Gas Terminal

  • Gas Pipe

  • Overhead Line 400kv

  • Overhead Line 275kv

  • Overhead Line 132kv & Below

04 Understanding Your Meter

Measuring your energy as it enters your home.

What is a meter?

A meter is a device for measuring the amount of gas or electricity coming into your home. As an energy supplier, we need to know how much energy you’re using - currently, the best way for us to receive this information is for you to send your meter readings directly to us.

Why do you need my meter readings?

We ask for your meter readings so we can bill you accurately and fairly. The more often you send us a meter reading, the more consistently accurate your bills will be. We only want you to pay for how much energy you’re using at any given time.

Where will I find my meter?

Gas and electricity meters are likely to be found in your utility room, garage, cellar or under your stairs. Your meters could even be outside your home, sitting in a wall-mounted box. If you live in a flat and can’t find your meter, you may need to contact your building manager to find out where it’s located.

What’s a smart meter?

A smart meter is the same as a regular meter, with one key difference - it automatically sends meter readings directly to your energy supplier. This means customers will no longer need to supply their own readings, and suppliers will have a much better idea of when energy is being consumed.

Smart meters will form an essential part of a smart grid, which has the potential to solve a lot of our energy problems by using incoming data to better match supply and demand. It could also make our entire energy system greener and more reliable.

When will I get a smart meter?

The government says everyone will be offered a smart meter by 2020. As with any new technology, we only want to roll it out when we’re certain you'll see the benefits. We’ll contact you when we’re ready - as a Yorkshire Energy customer, you won’t have to pay anything extra for your smart meter when the time comes.

05 For Everyday Life

Spending your energy on the things that matter.

We want everything about your energy supply to be as simple as possible so you can heat and power your home without worrying about your next bill. But we also want you to make extra savings on your own. Over the years, we’ve picked up a few tips and tricks to help you be more efficient with your appliances and devices.

Do energy efficient light bulbs really help?

Yes. The UK passed "peak light bulb" around 2012 - the point when enough people had switched to energy-efficient sources so the overall amount of energy used on lighting our homes and offices stopped rising and started to fall. It goes to show small actions can make a huge difference to your energy bill, the national grid and the world's overall carbon emissions.

Does leaving my TV on standby use a lot of energy?

Over the past decade or so, the amount of energy used when televisions are on standby mode has dropped from tens of watts to less than half a watt. This means that one hour of telly-watching uses the same amount of energy as leaving the device on standby for around two weeks. Turning off TVs, desktop computers and games consoles completely will always save more energy, but it makes far more sense to turn lights off when you leave a room and put less water in your kettle when you boil it.

How can I heat my home more efficiently?

Uninsulated lofts, cavity walls and roof spaces can be a major cause of heat loss. Simply installing 100-150mm of glass fibre insulation in lofts can reduce these losses by up to 90%, and insulating cavity walls can reduce losses from walls by two thirds. Double glazing can also reduce heat loss through your windows, and replacing your old boiler with a modern condensing one can also help decrease your bills significantly.

How else can I try and reduce my energy use?

Fridges and freezers are on 24 hours a day, so upgrading to a top energy-rated model next time you’re looking for a new one can result in impressive energy savings over its lifetime. Remember to run your washing machine at lower temperatures or use the eco mode setting if you have one - most of the energy they use goes into heating up the water. Finally, only run your tumble dryer when it’s full and always clean the lint filter to keep it running efficiently.

Did you know?

Surges in demand known as TV Pickup happen during breaks in popular television programmes and live sporting events when there is a sudden increased demand on the national grid. There’s a common belief these are caused by the mass boiling of kettles as everyone makes a cup of tea, but in reality this only creates a pull on the local network for a short period of time and can be managed relatively easily. The real reason for the energy demand is the flushing of toilets (which leads to a surge at the pumping stations) and the simultaneous opening of fridge doors by millions of people!

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Daisy Energy Supply Ltd. (trading as Yorkshire Energy) Company Number: 096 891 95 Registered Address: Yorkshire Energy, 46 The Calls, Leeds, LS2 7EY