Notice to customers

Apologies if you got an email about your bill.

You may already have noticed, but we have a brand new customer portal for your meter submissions and to allow you to check your balance.

We hope you’ll like the new features, and wanted to apologise to a few of our customers who may have received an accidental email about their account balance during an upgrade to our systems.

We apologise to those customers who may have received this email. If you are unsure about your account balance, please do look at your online account or see our help page for the best ways to get in touch.

Please remember to keep the link on see our help page.

Four reasons to choose Yorkshire Energy


Fair for all tariffs

Green, easy-to-pay tariffs that work for everyone. We work hard to get the best deals for our customers, while also keeping an eye on our environmental responsibilities.


Hassle free switching

There's more to life than switching, so we've kept it really simple. If you're happy with your quote, you can leave the rest up to us – we'll even speak to your current provider.


Fanatical about support

We're here for you every step of the way. If you need us, you can chat directly with our in-house team of friendly energy experts. We're all about keeping things clear and simple.


Doing things differently

We want to change the face of energy, leading by example. With no overseas shareholders, we believe gas and electricity can transform local economies and benefit entire communities.

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Need help or have a quick question?

At Yorkshire Energy, we're fanatical about support. If you have an issue, you can chat directly with our in-house team of friendly energy experts. We’re all about keeping things clear, simple and real - so whether it’s breaking down your bill, understanding your energy usage or learning more about your meter, we’re here to help.

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Daisy Energy Supply Ltd. (trading as Yorkshire Energy) Company Number: 096 891 95 Registered Address: Yorkshire Energy, 46 The Calls, Leeds, LS2 7EY